When does a Refund get declined?

A refund may be declined in the following situations:

1. If the product received by us does not match your claim or the description provided.
2. If the Order ID is missing on the package, making it difficult to verify the order and process the refund accurately.

It's important to ensure that the returned product matches your claim and that the Order ID is clearly visible on the package to avoid any potential issues with the refund process.