Deactivating Your Account

How to Close or Temporarily Deactivate Your Account.

Overview

If you need to take a break from Airsoko or no longer wish to use the platform, you have the option to deactivate or close your account. This guide explains how to do so and the impact it will have on your account activity.

Steps to Deactivate or Close Your Account

1. Log Into Your Account: Navigate to Airsoko and log in using your credentials.
2. Go to Account Settings: In the drop-down menu under your profile icon, select “Account Settings.”
3. Choose Deactivation: 

Choose Deactivation: Scroll down to the “Account Deactivation” section. Select whether you want to temporarily deactivate or permanently close your account.

• Temporary Deactivation: This will hide your profile and order history, but you can reactivate your account anytime.
• Permanent Closure: This will delete your account and all associated data permanently.

Confirm Deactivation

After selecting your preference, confirm your decision by entering your password and clicking “Deactivate

Important Notes

• If you close your account permanently, you won’t be able to recover your order history or any stored payment information.
• If you choose temporary deactivation, you can reactivate your account by simply logging in again.

Next Steps