Put your services
on USSD, web and app
Publish a catalogue of services once and let customers use it from a USSD short code, a web link or the app. Each service collects the details it needs, takes payment and hands off to your team.
eFlow
eFlowWhat you get
USSD, web and app
One service definition works on a USSD short code, a shareable web page and inside the Paysasa app.
Service catalogue
Group services into menus so customers can find and request what they need.
Forms without code
Collect names, IDs, meter numbers or any field you define, with validation.
Built-in payments
Take M-Pesa, wallet or card payment as part of the flow and reconcile automatically.
Fulfilment and approvals
Route each request to the right team, with status updates back to the customer.
Usage reports
See requests, revenue and drop-off for each service.
How it works
Define the service
Name it, add the fields and set the price.
Choose channels
Switch on USSD, web link and app.
Fulfil and report
Handle requests and watch usage and revenue.
eFlow works with everything else
One account, one wallet and one set of reports. Switch on more products whenever you need them, with no extra integration.
Who it is for
For organisations that serve many customers who may not have smartphones or data.
- Utilities and local authorities
- Schools, SACCOs and associations
- Service providers taking applications and fees
- Anyone reaching customers on feature phones
Frequently asked questions
No. USSD works on any phone. Web and app are available for smartphone users.
Short codes depend on mobile operator availability and may need a setup period.
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