Paysasa ("Paysasa", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and protect information when you access or use Paysasa websites, applications, APIs, payment infrastructure, and related services.
By accessing or using Paysasa services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Government-issued identification details
- Business registration information
- Billing and payment information
Transaction Information
- Payment amounts
- Transaction history
- Wallet balances
- Payout details
- Merchant activity
Technical and Device Information
- IP address
- Browser type
- Operating system
- Device identifiers
- Access logs and usage analytics
Verification and Compliance Information
- KYC documentation
- AML screening data
- Fraud prevention and risk assessment information
2. How We Use Information
We may use collected information to:
- Provide and maintain Paysasa services
- Process payments and transactions
- Verify identity and conduct compliance checks
- Prevent fraud, abuse, and unauthorized activities
- Improve platform performance and security
- Communicate important service updates
- Provide customer support
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
Depending on applicable law, we process information based on:
- Your consent
- Performance of contractual obligations
- Compliance with legal obligations
- Legitimate business interests such as fraud prevention and platform security
4. Sharing of Information
We may share information with:
- Banking and payment partners
- Identity verification providers
- Fraud prevention and compliance providers
- Cloud hosting and infrastructure providers
- Regulatory authorities and law enforcement where required by law
- Professional advisers, auditors, and legal consultants
We do not sell personal information to third parties.
5. Data Retention
We retain information for as long as necessary to:
- Provide services
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and abuse
Retention periods may vary depending on applicable laws and operational requirements.
6. Security Measures
Paysasa implements technical, administrative, and organizational security measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service or electronic storage method can be guaranteed to be completely secure.
7. Cookies and Analytics
Paysasa may use cookies, tracking technologies, and analytics tools to:
- Remember user preferences
- Improve platform functionality
- Analyze traffic and usage patterns
- Enhance security and fraud detection
You may manage cookie preferences through your browser settings where applicable.
8. International Data Transfers
Your information may be processed or stored in jurisdictions outside your country of residence where Paysasa, its affiliates, partners, or service providers operate.
We take reasonable measures to ensure appropriate protection of transferred information.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your information where applicable
Certain rights may be limited by legal, regulatory, or operational requirements.
10. Third-Party Services
Paysasa services may contain integrations or links to third-party services, applications, or websites. We are not responsible for the privacy practices or content of third-party platforms.
11. Children's Privacy
Paysasa services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on the platform together with the revised effective date.
Continued use of Paysasa services after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions about this Privacy Policy or data protection practices, you may contact:
Paysasa
Email: [email protected]
Website: https://paysasa.com