How to Resolve Common Error Codes When Browsing or Placing Orders.
OverviewEncountering error messages on Airsoko can be frustrating, but many common errors can be resolved with a few simple steps. Here’s how to handle them.
Common Error Messages and Fixes
- Error 404 – Page Not Found: This usually occurs if the page has been moved or deleted. Double-check the URL or use the search function to find what you’re looking for.
- Error 500 – Server Error: This indicates an issue with Airsoko’s servers. Refresh the page or try again later. If the error persists, check for any website maintenance updates.
- Payment Errors: If you receive a payment error, ensure that your payment method is valid and that your card or payment service is not expired. You can also try using a different payment method.
- Login Issues: If you encounter login-related errors, make sure your credentials are correct and that there are no connectivity issues with your internet.
Next Steps
If an error message persists and the steps above don’t help, contact Airsoko’s support team with a screenshot of the error and a description of the issue.