Escrow Safe Trade is live: protect your next high-value deal Learn more
ProductsPayment links & checkoutM-Pesa, cards, invoices, split payoutsEscrow Safe TradeMilestone and release-based escrowWallets & P2PPersonal and business walletsChama, Lengo & DeniGroup savings, goals and IOUsBusiness toolkitAccounting, payroll, POS, ticketingBulk payments & payrollPay many people in one uploadSubscriptions & billingRecurring plans and renewalsRent, loans & donationsCollections and campaignsAll products
SolutionsMerchantsBuyersChama groupsBusiness solutionsIndustries
Pricing
DevelopersDeveloper overviewQuickstart, auth and sandboxREST APIsCheckout, invoices and requestsWebhooksSigned, real-time eventsWallet-as-a-ServiceVirtual sub-accountsDocumentationGuides and API reference
Security
CompanyAbout usCareersPartnersBlogHelp centreContact us
Log in Get started Talk to sales
Shipping1 min read

I think my package was lost or stolen. What should I do?

Seven Wears is not responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe secure place at your delivery address.

Paysasa TeamUpdated 23 Apr 2026

Seven Wears is not responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe secure place at your delivery address. If you believe your package may have been lost or stolen, please contact us so we can assist you.

Get paid by M-Pesa, cards and wallets, safely.

Create a free Paysasa account in minutes: payment links, checkout, escrow and instant reconciliation.