How to Report Issues with Product Listings.
OverviewAirsoko ensures accurate and reliable product information, but sometimes errors can occur. If you come across incorrect or misleading details in a product listing, here’s how you can report it.
Steps to Report Incorrect Product Information
- Find the Product Listing: Go to the product page where you noticed the incorrect information.
- Click 'Report Issue': Look for the “Report Issue” button, typically located below the product description.
- Select the Issue: Choose the type of issue you’re reporting (e.g., wrong product description, incorrect specifications, misleading photos).
- Provide Additional Information: You may need to provide more details to clarify the issue. This could include examples of what is incorrect.
- Submit Report: Once you’ve provided all the necessary information, click "Submit."
Next Steps
Airsoko’s support team will review the report and, if necessary, contact the seller to correct the listing. You’ll be notified once the issue is resolved.