Generally, returns and exchanges take 5-7 business days to be processed. When we receive your package and it’s processed, an email or WhatsApp text will be sent letting you know it’s status. You can also find information on the status of your return by logging into your Seven Wears account here. We recommend shipping your package with a person you trust to track its delivery date. Once your return/exchange is processed you will be emailed a confirmation email.
How can I find the status of my return?
Generally, returns and exchanges take 5-7 business days to be processed. When we receive your package and it’s processed, an email or WhatsApp text will be sent letting you know it’s status.
Related articles
All topicsReturns
Can I return an online order in a store?
Yes, you can return items ordered online to our shop! As long as your item is within the return policy, has tags + hygienic liners…
Read guide ReturnsHow can I return my order?
If for any reason, you are not satisfied with your online order, you may return unworn merchandise within 5days of the purchase date.…
Read guideGet paid by M-Pesa, cards and wallets, safely.
Create a free Paysasa account in minutes: payment links, checkout, escrow and instant reconciliation.