How Refunds Are Processed and When to Expect Your Refund
Overview
If you’ve returned a product or your order has been canceled, Airsoko will issue a refund. This guide explains how refunds are processed and when you can expect to receive your money back.
How Refunds Are Processed
- Return Approval: Once your return is approved, Airsoko will initiate the refund process.
- Payment Method: Refunds are credited to the original payment method used for the purchase. If you paid by credit card, the refund will go back to the same card.
- Refund Timeline: Depending on your payment provider, refunds may take 3-7 business days to reflect in your account. Credit/Debit Cards: Typically processed within 5-7 business days. Mobile Payments/Third-Party Platforms: Refunds may take 3-5 business days, depending on the platform.
Next Steps
You can check the status of your refund in your Airsoko account under the “Order History” section. If the refund is delayed, contact Airsoko support for assistance.