Store Set up & Manage
26 articles.
Setting up shipping zones
A shipping zone is a group of countries or regions that have the same shipping rates.
Read guide Product ManagementUnderstanding shipping
Configuring and managing shipping can be intricate for a business. It represents a significant per-order cost, making it challenging to…
Read guide Order ManagementAll about orders
The order status page is the final page of your store's checkout.
Read guide Order ManagementOrder status
Orders have a variety of statuses such as order status, payment status, fulfillment status, and return status. These statuses are used to…
Read guide Order ManagementManaging your orders
Besides fulfilling orders and taking payment, you can tag open orders, add notes to them, review the order's Timeline, or follow up with…
Read guide Order ManagementRefunding & Canceling Orders
You can refund orders, create returns, and exchanges in your Xduka admin.
Read guide Order ManagementSearching, viewing, and printing orders
When a customer buys something from your online store or any other sales channel, it appears as a new order in the Orders page of Xduka.
Read guide ThemesChoosing themes
Our all-in-one ecommerce solution has everything your business needs to succeed.
Read guide ThemesManaging themes
This checklist details all the necessary steps to commence your journey with Xduka. Following these steps will guide you in creating,…
Read guide DomainsManual 3rd party domain connection
Connect your third-party domain to Xduka manually
Read guide ThemesAdding, previewing, and buying themes
Adding, previewing, and buying themes
Read guide ThemesCustomizing themes
Customizing themes on Xduka
Read guide ThemesSupport for themes
Xduka Support for themes
Read guide Order ManagementHow to use the Orders Section?
Orders section is where you’ll get all the information related to your store’s orders. It has your store's order history and you can sort…
Read guide Store Set up & ManageSubscription plan Upgrade
Learn about subscription plan upgrade.
Read guide Product ManagementXduka's List of Banned Products (Indicative List not exhaustive)
Xduka's List of Banned Products (Indicative List not exhaustive)
Read guide Product ManagementAdding or updating products
Learn on adding or updating products on Xduka dashboard.
Read guide Product ManagementProduct details
Learn more about product details.
Read guide Product ManagementVariants
Include variants for products with multiple options, like size or color. Each combination of option values forms a variant.
Read guide Product ManagementProduct media
Product media encompasses images, 3D models and videos.
Read guideReady to accept payments
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