Airsoko’s official policies on returns and refunds.
Overview
Airsoko has established clear return and refund policies to ensure a fair and transparent process for both buyers and sellers. This guide provides an overview of these policies.
Return Policy
- Eligibility: Buyers can request a return within a specified period, provided that the product is in its original condition.
- Exemptions: Some products, such as perishable goods or customized items, may not be eligible for returns.
Refund Process
- Once a return is approved, Airsoko will process a refund to the buyer.
- Sellers are responsible for issuing refunds according to Airsoko’s guidelines.
Important Notes
Ensure that your store complies with the platform’s return and refund policies to avoid disputes.