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Documentation

Policies & Compliance

13 articles.

Policies & Compliance23 Apr 2026 · 14 min read

Detailed User Registration Terms and Conditions

Learn about Airsoko's User Registration Terms and Privacy Policy. Ensure your account details are accurate and be aware that payments are…

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Policies & Compliance23 Apr 2026 · 2 min read

Order cancellation and Refund Policy

Read customer return and order cancellation requirements

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Policies & Compliance23 Apr 2026 · 4 min read

Post-Purchase Returns and Refunds Policy

Conditions under which you can return items and request refunds. This policy covers scenarios such as incorrect or defective products, and…

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Policies & Compliance23 Apr 2026 · 5 min read

Standard Terms and Conditions

hese Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and…

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Policies & Compliance23 Apr 2026 · 9 min read

Privacy Policy

How we use the information, and share all personal information which you provide when you use our websites

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Policies & Compliance23 Apr 2026 · 4 min read

Prohibited and Restricted Items Policy

It is Seller’s responsibility to ensure that their proposed item complies with all laws and is allowed to be listed for sale in accordance…

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Policies & Compliance23 Apr 2026 · 4 min read

Seller Policy and Code of Conduct

Seller Policy and Code of Conduct

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Policies & Compliance23 Apr 2026 · 3 min read

Airsoko Selling Policy

Airsoko Selling Policy

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Policies & Compliance23 Apr 2026 · 1 min read

Seller Code of Conduct

Guidelines for maintaining a professional seller account.

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Policies & Compliance23 Apr 2026 · 1 min read

Prohibited Products

Items that cannot be sold on Airsoko.

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Policies & Compliance23 Apr 2026 · 1 min read

Intellectual Property Violations

How to avoid listing counterfeit products.

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Policies & Compliance23 Apr 2026 · 1 min read

Return & Refund Policies

Airsoko’s official policies on returns and refunds.

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Policies & Compliance23 Apr 2026 · 1 min read

Penalties & Suspensions

Reasons why a seller account could be suspended or banned.

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