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Guides

29 articles in Guides, newest first.

Guides12 Oct 2026 · 4 min read

How to Create Your Airsoko Account and Place Your First Order

A step-by-step guide for new shoppers: create an Airsoko account, set up your delivery address, find products, check out and keep track of…

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Guides12 Oct 2026 · 4 min read

How to Process a Refund in Xduka POS

Customers sometimes return goods. Here is how to refund an order in Xduka POS, what happens to stock, who can do it and how to keep…

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Guides12 Oct 2026 · 4 min read

How to Read Your Xduka POS Reports and Export Data to CSV

A guided tour of the Xduka POS Reports page: summary, products, payments and P&L, plus how to export reports and full datasets to CSV for…

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Guides12 Oct 2026 · 4 min read

How to Create, Send and Collect a Sales Invoice in Xduka POS

Bill customers professionally: create an invoice, send a PIN-protected link by SMS or email, collect the balance through our sister…

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Guides12 Oct 2026 · 4 min read

How to Open and Close Shifts and Track Cash Variance in Xduka POS

Use shifts in Xduka POS to record opening and closing cash for each cashier, see variances straight away and keep a clear shift history.

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Guides12 Oct 2026 · 4 min read

How to Restock with Suppliers and Purchase Orders in Xduka POS

Set up suppliers, raise purchase orders and receive stock, including partial deliveries, so your inventory updates automatically and every…

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Guides12 Oct 2026 · 4 min read

How to Invite Staff and Assign Roles in Xduka POS

Give every team member their own login with the right level of access. Here is how to invite staff, choose roles and manage permissions in…

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Guides12 Oct 2026 · 4 min read

How to Accept M-Pesa Payments with Paysasa STK Push in Xduka POS

Connect Paysasa to your store and start sending M-Pesa STK push prompts and checkout requests straight from the Xduka POS register.

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Guides12 Oct 2026 · 4 min read

How to Run a Sale on the Xduka POS Register

A practical walkthrough of the Xduka POS register: finding products, building the cart, adding a customer, applying discounts, taking…

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