Guides
29 articles in Guides, newest first.
GuidesHow to Send Your Stock to Airsoko Fulfillment Services (AFS)
Want us to store, pack and deliver your orders? This guide walks through joining AFS, preparing your products, creating an inbound…
Read article
GuidesHow to Get Paid on Airsoko: KYC, Payout Accounts and the Payout Schedule
Set up payouts on Airsoko the right way: complete KYC, add an M-Pesa or bank payout account, understand the weekly and monthly schedules,…
Read article
GuidesHow to Brand Your Airsoko Store: Logo, Colours, Cover and Social Links
Your store page is your shop window. Here is how to set up your logo, cover image, colours, description, social links and storefront…
Read article
GuidesHow to Manage Orders on Airsoko: Confirm, Ship, Track and Update
Our practical guide to handling orders in the Airsoko seller dashboard: confirming quickly, packing, adding tracking, updating status,…
Read article
GuidesHow to Set Up Shipping and Delivery for Your Airsoko Store
Choose between self-shipping and our Airsoko Fulfillment Services, then set up locations, delivery profiles, local delivery, local pickup…
Read article
GuidesHow to Add a Product on Airsoko: Media, Pricing, Variants and Inventory
Our field-by-field guide to listing a product in the Airsoko seller dashboard, from title and photos to pricing, variants, inventory,…
Read article
GuidesHow to Open a Seller Store on Airsoko: From Sign-Up to Store Setup Checklist
Ready to sell? This guide walks you through creating your Airsoko seller account, verifying your identity, setting up your store details,…
Read article
GuidesHow to Request a Return or Refund on Airsoko, Step by Step
Received something wrong, damaged or not as described? Here is exactly how to request a return or refund on Airsoko, what to prepare and…
Read article
GuidesHow to Track an Order and Get Help on Airsoko
Where is my order? This guide shows how to track an Airsoko order with an order ID or tracking number, and how to get help through the…
Read articleReady to accept payments
you can explain?
Create free account
Free to start · Verified in minutes · Cancel anytime